If the tank itself is leaking, it's almost always replace. If it's a thermostat, element, anode rod, or gas-control valve and the tank is under 10 years old, repair usually wins. Your plumber will quote both options.

How long does a same-day swap take?

A like-for-like 40-60 gallon residential swap is typically a 2-4 hour job once the plumber is on-site. Tankless or gas-line reroutes take longer.

City of Edmonton requires a plumbing permit for water-heater replacements. Verified plumbers on OnCall Pros pull the permit as part of the job.

What about tankless conversions?

Yes — flag it in the intake. We'll match you with a plumber who carries tankless parts and has the gas-fitter ticket if you're going from electric to gas.

Why is my water heater leaking from the bottom?

A leak from the bottom of the tank almost always means the steel tank has rusted through from the inside — that can't be repaired, only replaced. Edmonton's hard water speeds the corrosion up. Shut off the cold-water inlet, set a gas unit to 'pilot', and start a request for a same-day swap.

Edmonton, AB · Same-day water-heater service

Water heater repair in Edmonton — same day, every day.

If your shower's gone cold or you've spotted water under the tank, tell us what's happening and we'll match you with a verified Edmonton plumber today. ORANGE-lane same-business-day dispatch — gas, electric, tank, or tankless.

Call (587) 415-4611

Prefer calling? Start your request by phone.

A licensed Edmonton plumber repairing a fixture in a customer's home

Quick reference

Who to call

Situation	Who
Tank leaking from the bottom	Shut the cold-water inlet, then start a request for a swap.
Gas unit + you smell gas	Leave and call ATCO 1-800-511-3447 or 911 first.
No hot water, no leak	Start a request — often a repairable element or thermostat.

Typical urgency

Scenario	How fast
Active leak from the tank	Same day — corroded tanks fail fully without warning.
No hot water at all	Same day — especially in winter.
Lukewarm or noisy tank	Soon — sediment/element issues worsen over weeks.

Details to have ready

Detail	Why
Gas or electric, tank or tankless	Decides which plumber and parts we match.
Tank age and capacity	Repair-vs-replace call hinges on age.
Photo of the data plate	Confirms model for a like-for-like swap.

Price preview (estimated)

Repair	Typical range
Water heater repair	$250–$1,500

Estimated Edmonton ranges for the repair itself. Your plumber confirms the final price before starting work; after-hours calls usually carry a minimum on top.

What we cover

No hot water at any tap

Pilot light out, tripped breaker, failed element, or burnt-out gas valve.

Lukewarm water only

Sediment build-up, partial element failure, or thermostat drift on an aging tank.

Leaking from the bottom of the tank

Water pooling under the tank usually means the tank itself has corroded through — that needs a like-for-like swap, not a repair.

Banging or popping noises

Hard-water sediment cooking on the burner — repairable if caught early.

What to do before the plumber arrives

1
Note the age of the tank.
On the manufacturer label near the top. Most Edmonton tanks last 8–12 years; older than that and replacement is usually cheaper than repair.
2
Shut off the cold-water inlet to the tank.
If you see water on the floor — stops the leak from getting worse.
3
For gas tanks, leave the gas valve alone.
Don't try to relight the pilot if you smell gas. Step outside and call ATCO Gas at 911 first.
4
Clear access to the unit.
If the tank's behind storage — boxes, shelving, the deep-freeze — pull it out before the plumber arrives.

How OnCall Pros works

Step 1
Tell us what's wrong
Two-minute intake. No phone tree.
Step 2
We dispatch a verified plumber
Licensed, insured, and currently available in Edmonton.
Step 3
Stay in the loop by text
Get your plumber's name and photo, and updates via SMS.

Frequently asked questions

Repair or replace?: If the tank itself is leaking, it's almost always replace. If it's a thermostat, element, anode rod, or gas-control valve and the tank is under 10 years old, repair usually wins. Your plumber will quote both options.
How long does a same-day swap take?: A like-for-like 40-60 gallon residential swap is typically a 2-4 hour job once the plumber is on-site. Tankless or gas-line reroutes take longer.
Do I need a permit?: City of Edmonton requires a plumbing permit for water-heater replacements. Verified plumbers on OnCall Pros pull the permit as part of the job.
What about tankless conversions?: Yes — flag it in the intake. We'll match you with a plumber who carries tankless parts and has the gas-fitter ticket if you're going from electric to gas.
Why is my water heater leaking from the bottom?: A leak from the bottom of the tank almost always means the steel tank has rusted through from the inside — that can't be repaired, only replaced. Edmonton's hard water speeds the corrosion up. Shut off the cold-water inlet, set a gas unit to 'pilot', and start a request for a same-day swap.

Edmonton-specific notes

Edmonton's hard water (around 165 mg/L total hardness in EPCOR's distribution) is the single biggest cause of premature water-heater failure here. If you've never flushed your tank, the plumber can do it during the same visit. Replacements in Edmonton also need to comply with Alberta's gas-code venting clearances and the City of Edmonton plumbing-permit requirement for any tank swap — every plumber on the network pulls the permit and books the inspection so you're not left with a non-compliant install at resale time.

Get help now

Fill in the intake and we'll match you with a verified Edmonton plumber.

1What's wrong
2Details
3Contact
4Review

What's going wrong?

Pick everything that applies. We'll match you with a plumber who handles these issues.

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Smell gas? Don't use this form — call ATCO Gas Emergency at 1-800-511-3447 (24/7, free).

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Edmonton, AB · OnCall Pros direct-pay marketplace · ORANGE-lane dispatch